Itineraries by Design ("company," "me," "my," or "I") is committed to protecting your privacy. This Privacy Policy outlines how I collect, use, disclose, and safeguard your information when you use my website,  engage my concierge travel coordination services, or book a group tour (“service,” “tour,” “website,” or “site.”)

I use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. 

1. INFORMATION I COLLECT

I collect the following types of personal information:

- Personal Identifiable Information (PII): Name, address, phone number, email, passport details, and payment information.

- Travel Preferences: Accommodation preferences, dietary restrictions, and special requests.

- Transaction Information: Payments, refunds, and booking details.

- Technical Data: IP address, browser type, interactions with my website or communications, and whether you accessed my website via mobile phone or desktop.

2. COOKIES

I employ the use of cookies. By accessing my website, you agreed to use cookies

Most websites use cookies to enable the functionality of certain areas that make the site more user friendly. I do not use third parties that will track, store, or use cookies for advertising or marketing.

3. HOW I USE YOUR INFORMATION

I use the information collected for the following purposes:

- To plan and coordinate the travel services you request.

- To communicate with clients regarding itineraries, confirmations, updates, news, offers and general information.

- To process payments and issue invoices.

- To comply with legal obligations and prevent fraud.

- To improve and personalize my services and website.

- For business transfers: to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of my assets for any reason.

4. SHARING OF INFORMATION

I do not sell or rent your personal information. I may share information in the following circumstances:

- With third-party travel providers and business partners (e.g., airlines, hotels, tour operators) to fulfill travel arrangements.

- With payment processors to complete transactions securely.

- As required by law, legal process, or governmental request.

- To protect and defend the rights or property of the Company.

- To prevent or investigate possible wrongdoing in connection with the Service

- To protect the personal safety of Users of the Service or the public

- With other clients on group tours unless otherwise directed by the client.

- With Your consent. I may disclose your personal information for any other purpose with your consent.

5. LINKS TO OTHER WEBSITES

While providing service I may send communications or documents that contain links to other websites that are not operated by me. If you click on a third party link, you will be directed to that third party's site.

I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

6. TRANSFER OF YOUR PERSONAL DATA

Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

7. CHILDREN'S PRIVACY

My Service does not communicate or directly serve anyone under the age of 18. I do not knowingly collect personally identifiable information from anyone under the age of 18 without the knowledge and consent of their parent(s). If you are a parent or guardian and you are aware that your child has provided me with personal data without your consent, please contact me. I will take steps to remove that information from my file.

8. DATA SECURITY

I implement appropriate technical and organizational measures to safeguard personal data from unauthorized access, alteration, disclosure, or destruction. However, no security measure is 100% foolproof.

9. RETENTION OF INFORMATION

I retain personal data for as long as necessary to fulfill our services, comply with legal requirements, and resolve disputes. I will keep a file of your travel preferences, dietary restrictions, special requests, our communication and in what way you have utilized my services. 

The primary reason I will hold onto this information is to provide faster, smoother, future service. I will not retain your payment information longer than absolutely necessary. 

10. YOUR RIGHTS

Depending on your jurisdiction, you may have the right to:

- Access, update, or delete your personal data.

- Restrict or object to data processing.

- Withdraw consent where applicable.

- Request a copy of your data.

To exercise these rights, please contact me at itinerariesbydesign@gmail.com.

11. COOKIES AND TRACKING TECHNOLOGIES

My website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. Users can manage cookie preferences through their browser settings.

12. THIRD-PARTY LINKS

My website or communications may contain links to third-party sites. I am not responsible for the privacy practices of these external sites.

13. UPDATES TO THIS POLICY

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy, please contact me at:

Itineraries by Design 

[Your Email]  

[Your Phone Number]